Terms & Conditions – Fortlinks Group
Effective Date: 1/10/2014
Welcome to Fortlinks Group. By accessing or using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before using our site.
Use of Website
By using this website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent/guardian.
You agree to use this website for lawful purposes only and not for fraudulent or unauthorized activities.
Products & Services
Fortlinks Group specializes in the export and import of vegetables, fruits, and dry fruits
Product descriptions, images, and specifications are provided for general information and may vary slightly due to natural factors.
Prices, availability, and product details are subject to change without prior notice
Orders & Payments
All orders are subject to acceptance and availability.
Payment terms and methods will be communicated at the time of order confirmation.
Fortlinks Group reserves the right to cancel any order in case of inaccurate information, non-availability, or suspected fraud.
Shipping & Delivery
We provide worldwide shipping through trusted logistics partners.
Delivery timelines may vary depending on destination, customs clearance, and transportation conditions
Fortlinks Group is not liable for delays caused by external factors beyond our control (customs, strikes, natural calamities, etc.).
Returns & Refunds
Due to the perishable nature of fresh produce, returns and refunds are limited.
Claims for damaged, spoiled, or missing items must be reported within 24 hours of delivery with proper proof (photos/documents).
Eligible refunds or replacements will be processed as per company policy
Intellectual Property
All content on this website—including text, logos, images, and designs—is the property of Fortlinks Group and protected under intellectual property laws.
Unauthorized use, reproduction, or distribution of website content is strictly prohibited.
Limitation of Liability
Fortlinks Group is not responsible for any direct or indirect loss, damage, or expenses arising from the use of our products, website, or services, except as required by law.
Privacy Policy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.
Governing Law
These Terms & Conditions shall be governed by and interpreted under the laws of India Any disputes will be subject to the jurisdiction of courts in Malappuram , Kerala
Shipping & Refund Policy – Fortlinks Group
At Fortlinks Group, we are committed to delivering fresh, premium-quality vegetables, fruits, and dry fruits to our customers across the globe. This policy explains our shipping and refund practices.
Shipping Policy
Worldwide Shipping
We offer international shipping to multiple destinations through trusted logistics partners.
Shipping charges, timelines, and methods may vary based on order size, product type, and destination.
Delivery Timelines
Orders are usually dispatched within 7 to15 business days after confirmation and payment
Delivery time depends on the shipping address, country regulations, and customs clearance.
Unexpected delays due to customs, strikes, weather conditions, or natural calamities are beyond our control.
Packaging
All products are packed using hygienic, food-safe, and export-grade packaging to ensure freshness and safety.
Special care is taken for perishable items to maintain quality during transit
Customs & Import Duties
Customers are responsible for any customs duties, taxes, or import regulations in their country.
Fortlinks Group will provide all necessary export documentation but cannot be held liable for delays or additional charges from customs
Refund & Return Policy
Fresh Produce (Vegetables & Fruits)
Due to the perishable nature of fresh items, returns are not accepted.
If products are damaged, spoiled, or missing upon delivery, customers must notify us within 24 hours with proper documentation (photos, order details, shipment proof).
Dry Fruits & Non-Perishable Items
Returns or replacements may be accepted for damaged or defective items reported within 7 days of delivery.
Products must remain unopened, unused, and in original packaging for return approval
Refunds
Approved refunds will be processed via the original payment method within 7–14 business days
Refund timelines may vary depending on your bank/payment provider.
Refunds are not provided for delays caused by customs, incorrect address, or customer unavailability.
Contact us
For shipping or refund-related queries, please contact our support team:
Fortlinks Group
Email: info@fortlinks.in
Email: info@skymerindia.com